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How to request PBXware upgrade

All upgrades are ordered through PBXware Upgrade Wizard. To access the PBXware upgrade wizard and order the PBXware upgrade you will need to do the following:

  1. Login to your account on Bicom Systems page
  2. Navigate to ‘Licenses' in the right-hand menu.
  3. Find and click on the license number of the PBXware you wish to have upgraded.
  4. Click the ‘Request Upgrade’ button.

This will take you to an upgrade wizard which will collect the necessary information needed to start the upgrade ticket with our support department. In case you are having issues following the above steps here is a VIDEO explaining the whole process.