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General :: HOWTO Emergency Call Notification

HOWTO Emergency Call Notification

Description: When an emergency number, such as 911, is dialed, an automated call goes out to a specified number or an extension or a ring group, playing an announcement that 911 was dialed from this extension.

To enable the Emergency Call Notifications option:

  1. Log in to the system administration.
  2. Navigate to 'Settings --> Servers --> Emergency Call Notifications'.
  3. Go to Emergency Call Notifications - Enable, select YES and define other criteria if needed.
  4. Click the 'Save' button.



Choose whether you want to enable or disable notifications for emergency calls.

Notify First Only:

Select whether you want only the first destination to be notified when there's an emergency call. 

(If set to 'No', every configured destination will get the playback individually, if answered.)

Notify Destinations:

Fill in the destinations you wish to be notified when there's an emergency call.

Notify CallerID:

Add a custom callerID to be used for emergency calls (will show on the configured destination).

Example: Extension 101 dials 911. Automated call goes out to extensions 102, 103, and 104. Whoever answers will hear “9-1-1 was dialed from extension 1-0-1”.