Pause Call Recording

For PBXware systems - Contact Center edition only, there is a way to pause/unpause call recording during the call, using access codes:

• default access code to pause recording: *90
• default access code to unpause recording: *91

Pause Call Recording on applications (Both MT and CC)

Once the call recording is started for a call, the indicator on the ongoing call screen is visible, showing that the recording is active.

Users are also able to pause/unpause and stop the recording.