HOWTO Where DID can point to
DIDs are used to point all incoming calls (that come over trunks) to specific system destinations.
Destinations:
- Extension
- Multi User
- External Number
- Ring Group
- IVR
- Queues
- Voicemail
- Remote Access
- Conferences
- Fax to E-mail
- Phone Callback
- Deny Access
- CRM Routing
Additional Destinations available on Contact Center:
- Trunk
- Agents