General :: HOWTO - Destinations where DID can point to

HOWTO Where DID can point to

DIDs are used to point all incoming calls (that come over trunks) to specific system destinations.

Destinations:

• Extension
• Multi User
  
• External Number
  
• Ring Group
  
• IVR
  
• Queues
  
• Voicemail
  
• Remote Access
  
• Conferences
  
• Fax to E-mail
  
• Phone Callback
  
• Deny Access
  
• CRM Routing
  

Additional Destinations available on Contact Center:

• Trunk
• Agents