HOWTO Naming Convention For Queue Sound Files


Queue sound files have to follow this naming convention:

GREETING

  'queue-greeting-$NAME.gsm' 

PERIODIC ANNOUNCEMENT

  'periodic-announce-$NAME.gsm' 

AGENT-ANNOUNCE

  'agent-announce-$NAME.gsm' 

QUEUE CALLBACK CALLER AND AGENT ANNOUNCE

  'qc-announce-$NAME.gsm'