HOWTO Where Do I Upload IVR Greeting File

To upload an IVR greeting sound file:

  • Navigate to 'System: Sound Files'
  • Click on 'Browser'
  • Select a greeting file from your desktop:
  • File must be in '.gsm' format
  • File name must start with 'greeting-' prefix
  • Click 'Open'
  • Click 'Upload'
  • Select 'g' letter from the alphabet navigation bar
  • Your uploaded sound file should be displayed there

NOTE: The uploaded sound file is located in '/opt/pbxware/pw/var/lib/asterisk/sounds/' directory