1. Bicom Systems
  2. Solution home
  3. PBXware
  4. HOWTOs

IVR :: Limiting Company Directory Entries

HOWTO Limiting Company Directory Entries

To limit company directory entries, never separate user first and last names (extensions: edit: name).

'John Smith' should be entered as 'JohnSmith'. This way, when asked to enter the first three digits of the user's last name, the desired directory will not be found.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article