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Important notice for all clients

Important Announcement: End of Life (EOL) for Products and Critical Outage Information

Dear Valued Partners,

We want to bring your attention to three important updates:

EOL for V6 Products

We're advancing with innovation and progress. We've officially declared the End of Life (EOL) for PBXware and gloCOM V6. Sales end on December 31, 2023, and support on December 31, 2024. 

To find out more and ensure a smooth transition, visit this blog notice.

EOL for SERVERware 3

SERVERware 3 has reached its EOL status. It runs on outdated technologies, putting your production environment at risk of critical failure and data loss.

End of support for this product is on October 23, 2024. Please, contact support immediately to schedule an update. To find out more, please visit this blog notice.

Critical Outage Information

We're facing critical service disruptions in Serverware 1.x or earlier and PBXware 4.x or earlier. Without corrective action in the next seven days, there could be significant risks. You can initiate a transition project to migrate to the latest software versions or relocate your services to our hosting facilities. Please, contact your Account Manager for guidance. To get more information on this topic, visit this blog notice.

Please read the linked blogs for detailed information on each of the topics above, and don’t hesitate to contact our support team at: support@bicomsystems.com.