1. Bicom Systems
  2. Solution home
  3. PBXware
  4. HOWTOs

Voicemail :: HOWTO Move Voicemail Recordings and Greetings

To move your voicemail greeting recording or voicemail messages from one extension to another:

System shell:

  • Log in to the system shell as the root user
  • Execute 'cd /opt/pbxware/pw/var/spool/asterisk/voicemail/default/$EXTENSION' (where $EXTENSION is *Extension number e.g. '1000')
  • Execute 'ls' to view the busy and unavailable greeting message and the INBOX with voice messages
  • Execute 'mv *.gsm ../1006' to move both busy and unavailable greeting messages to Extension 1006

Self Care:

  • Log in to Self Care
  • Navigate to 'Voicemail'
  • Select the box next to a voice message
  • Click the 'Forward' button
  • Provide the destination extension number and click the 'OK' button

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article