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General :: How to use E.164 format dialing

E.164 format is a general format for international telephone numbers. When dialing, use the following format:

[+] [country code] [subscriber number including area code]

Please note that E.164 numbers can have a maximum of fifteen digits.

First check if PBXware is set into E.164 routing mode:

Master Tenant ---> Settings ---> Tenants (edit master tenant) ---> General Settings (section) ---> Routing mode (field) ---> set 'E.164 routing' ---> Save.

Make sure tenant locality settings are set correctly:

Master Tenant ---> Settings ---> Tenants (edit tenant in question) ---> Locality (section) ---> set Country; Area code; National dialing code; International dialing code (fields) ---> Save.